Biomat International Shipping - The Biomat Miracle

International Shipping

Shipping fees calculated on this website are standard U.S. shipping rates. All orders are processed in U.S. currency. If there is any discrepancy between what the shopping cart calculates and your actual shipping costs, we will contact you to get approval before your credit card is charged. Expedited shipping is only available in the U.S.

International shipping charges may vary depending on your shipping address. Shipping rates do not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees. The PDF file below includes rates for Germany, Switzerland, Europe, USA, Canada and the U.K. Contact us via email to request a shipping quote to your specific address.

International Shipping Rates Per Product

With respect to each item for which import fees have been calculated, when shipping internationally, you are authorizing Richway to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your item, process and remit your actual import fees for such item. If you choose to designate an alternate carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your item, process and remit your actual import fees for such item, Richway is no longer accountable for any issues that may arise.

120 VOLT AND 220 VOLT ITEMS:

Richway manufactures 120V and 220V items for orders placed both in the continental U.S. and internationally. In some cases, an adapter is necessary for the proper wall socket compatibility (not provided).

Orders to the Continental USA and Canada ship from Illinois. Orders to Europe ship from the Netherlands. Orders to Hawaii ship from Honolulu, Hawaii. Orders shipping outside of the US, Canada, and Europe are shipped from Richway’s facility in South Korea.

Asia

Includes Singapore, India, Indonesia, South Korea, Philippines, Taiwan, and Thailand.

All products shipped to Asia are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

Australia

Includes Sydney, Melbourne, and New South Wales

All products shipped to Australia are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

Richway’s shipping quote for Australia does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

EMS/Australia Post Shipping Service
Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are delivered up to 7-14 business days (without customs delays) after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.

Canada

Includes Vancouver, Ontario, Montreal, Winnipeg, Mississauga, Manitoba, and Toronto.

All products ordered from this page are in 110v electricity unless otherwise requested.

Richway’s shipping quote for Canada does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

UPS Worldwide Expedited
Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are shipped after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.

China

Includes Beijing, Shanghai, Xian, Shenzhen and other cities

Richway International has been granted the CVC certification for the Biomat. This means the Biomat meets or exceeds Chinese standards of quality, safety, environment and performance. The CVC regulations require a maximum temperature of 140f/60c, so the Biomat temperature range will be 77f/25c – 140f/60c on models shipped to China.

All products shipped to China are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

For China shipments, the quotes provided for most items* include import fees such as customs/duty tax and VAT.

*Items that do not include customs/duty tax and VAT in the shipping quote are for smaller packages such as Biomat Accessories, Alkal-Life Accessories, and the Rejuvena and its accessories. Import fees for these items are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

Note: At this time, the Alkal-Life 7000SL Water Ionizing Unit, Biobelt, and Detoxi Salt cannot be shipped to China.

Shipped via YTO Express (Mainland China only)

Upon shipment of your item, you will receive YTO Express shipment notifications via text. These notifications will be sent to the China mobile phone number provided by your customer. Orders must clearly indicate a China-based mobile phone number for the recipient in China. Orders submitted without a clearly indicated or correct China-based mobile phone number will not receive tracking information.

YTO Express Shipping Service
Orders for items that are in stock are usually shipped up to 5-7 business days after credit card settlement excluding weekends and US/China holidays. Barring exceptions, these orders ship out Tuesday through Friday.

Europe

All products shipped to Europe are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

Richway’s shipping quote for European Union Member States (indicated on the Price List) does include the Value-added Tax (VAT). VAT is to be included with your order at time of ordering. There are no customs and duty tax due to the EU-South Korea Free Trade Agreement.

Note: For Non-European Union Member Countries within Europe, Richway’s shipping quote does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

UPS Standard
Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are delivered up to 5-7 business days (without customs delays) after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.

EU Zone 1

Includes Austria, Belgium, Croatia, Denmark, Spain, Finland, France, Ireland, Italy, Luxembourg, Netherland, Poland, Portugal, Sweden.

There are no customs and duty tax due to the EU-South Korea Free Trade Agreement.

All products shipped to this zone are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

EU Zone 2

Includes Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Slovenia, Slovakia.

There are no customs and duty tax due to the EU-South Korea Free Trade Agreement.

Germany

All products shipped to Germany are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

Guam

All products shipped to Guam are in 110v electricity, and are in US currency.

Hong Kong

All products shipped to Hong Kong are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

New Zealand

All products shipped to New Zealand are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

Norway

VAT, customs, duties, brokerage fees, and any other import fees are the responsibility of the recipient and not included when you order.

All products shipped to Norway are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

Puerto Rico

All products shipped to Puerto Rico are in 110v electricity unless otherwise requested.

South America

Includes Argentina, Brazil, Venezuela, and Peru

All products shipped to South America are in 110v electricity unless otherwise requested.

Switzerland

VAT, customs, duties, brokerage fees, and any other import fees are the responsibility of the recipient and not included when you order.

All products shipped to Switzerland are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

United Kingdom

Includes England, Ireland, and Scotland.

All shipping fees include VAT and are added to your order in the shopping cart.

All products shipped to the U.K. are 220v electricity unless otherwise requested. There is no extra charge for 220v electricity products, but more processing time may be required. Please allow 7-45 days for delivery. If you need 100v (110v) electricity compatible products please note this in the “Order Notes” field during checkout.

United States

Includes Alaska, Hawaii and the Virgin Islands

All products shipped to the U.S. are in 100-120v electricity.

UPS Standard Ground
Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are shipped after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.

Alaska

All orders shipping to Alaska are charged an additional $25 per item.

Hawaii

All orders being shipping to the Hawaiian Islands must include a 4.712% general excise tax.

Last update: April 27, 2016